Courses: unable to create a new route

Yes, this is currently an issue for me as well.  When Routing Type is set to Most Direct, the map freezes and I can’t continue drawing the course. 

Troubleshooting already done:

• Cleared cache in Edge
• Tried Chrome and Firefox
• Logged out/in
• Restarted the computer
• Tried a completely different computer
• Tried a different Garmin account

Same result every time. "Most Popular" works, and the mobile app works.

I opened a support case with Garmin using the chat option.

Garmin Support : I am going to open up a case to investigate what may be causing this. When I try to recreate the issue on my end through my personal account I have no errors. Just a moment while I write this up

Garmin Support :  Please remain patient while we look further into this for you. I will reach out via email once we have some next steps for you. Thanks for choosing Garmin. Have a great day!

This also started happening for me a couple days ago. It is impossible to use at the moment unless I exclusively use Freehand routing (which is a good feature when you need it, but a nightmare for making entire courses).

Edit: It looks like the issue is specifically with most direct routing for me. Most popular works, but I much prefer most direct. In the meantime, most popular is better than freehand.

Another case here. Again, all works OK unless Most Direct option is being used. 

I'm using ... 

I have no issues using "Most Popular," which is what I've been using as a workaround until this is fixed.

So I'm not alone...same issue happened to me.

There's another problem too. Here's a link to my post, just in case Garmin is taking notes!

 Problem with Courses and cul-de-sacs