Hello!
My wife and I have encountered a bug when trying to change our birthdays. We tried updating the info via the web, Android, and iOS apps, but none of them saved the changes.
My wife just got a Vivoactive 6 as her first Garmin and created a new account. Although she entered her birthday during the initial setup, it doesn’t show up on the web portal at all. Even after updating it through the apps or the website and clicking save, the information disappears as soon as the page is reloaded.
To see if this was a widespread issue, I tried updating the birthday on my own account (which I’ve had for a couple of years). I experienced the exact same problem: after saving the changes and reloading the app or page, my birth date reverts to the original setting and doesn't save the update.
This issue is present in both apps and the web so is problably more related with the api and not clients. We tried in IOs App, Android App and the Connect Web without luck.
Is there any workaround or fix for this? For me is not a problem but for my Wife her metrics are off since she can't set any birth day.
