Intensity minutes in app and web shows wrong data

Hello, since some weeks the intensity minutes displayed in app and web are totally off.

The activity i made today just collected 101 total minutes but the total in the section is 191 (impossible as I didn't do anything else).

The funny part is that the graph show the correct value while the day total is off.

Anyone has the same issue?

Thanks

 

  • It seems we all have HRMs connected to our accounts. But as I said in my post, whether connected to HRM or not, using the Garmin calculation method or the zone method, etc., nothing works. The problem comes from somewhere on their server; the intensity minutes are being counted twice. (At the end of the week, the true value is simply the displayed value divided by two.)

  • I did a fatbike MTB ride:

    My Garmin Epix Pro 2 logged 127 intensity, my Garmin Edge 1040 logged 128 minutes - based on the review of the ride, both pretty much the same.  

    The Connect App on my iphone gave me 209, but the Daily Timeline Curve on the app shows the correct value of about 130.

    Garmin Connect on my computer also shows the same values as the Connect App phone App.

    But my watch Graph AND report 209.  It seems like a watch generated error.

    I'm in Canada and I'm on the beta version.  

  • Instead more I look in the matter more I am convinced that this issue is related to this other one:

     Intensity Minutes moderate shows wrong value 

    It's clear it doesn't depend on watch sw, as it started middle of nowhere, and also the IM graphs are always correct (and so the correct value IS recorded)

    Below the graph sign almost 200 IM (correct) while the total is 352 IM (incorrect!)

    In my opinion there was an update on the web or ios/android app that started all.

  • I have an Epix 47 Gen Sapphire 2 Pro using Beta, update 25.03 just loaded onto my watch.  Sounds like new features, and fixes.  I plan to go on a trail run soon - I'm expecting it will be the fix. 

  • this is definitely a bug and it is definitely happening across several Garmin models

    it seems to double for me overnight the previous day

    which suggests it is what they used to call "TrueUp" where it is synchronizing wrong, twice

    if you look at the "related" threads on the right the bug can be seen in many Garmin models

    What's really crazy is this has been going on for TWO WEEKS NOW without Garmin either noticing or fixing the bug

  • It definitely has changed, in the other direction, an hour trail on snow, gave me 42 IM = vigorous 16m x2 + 10 moderate.

    This time though the graph on the watch, app and webpage agree and show 42 IM.

    The same run in November gave me 114 IM = vigorous 50 min x2 + 14 moderate (it was actually an easier based on HR).

    My intensity minutes are now less than half with the update.  Looks likes some more tweaking is needed.

  • It's been doing this for me too - i.e. a reduction in Intensity Minutes. My total is Vigorous x 2, with no Moderate.