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Can't upload - please advise!

Hi all - my Garmin Forerunner 50 no longer updates to my computer when I have been running. Is this because I have not updated to the new ANT Agent, as it tells me to do on the site? I don't really understand this I'm afraid and it's not very well explained by Garmin.
I have tried following the instructions to download, but nothing happens when I connect the USB stick to the computer, and my computer shows no signs of having done anything different.
Sorry if this sounds like basic stuff - any thoughts welcome!
Thanks