I ran a 21k today. It was recorded in the garmin watch but did not sync in the app. I tried to manually upload the activity but indicated as "One of your file was not accepted by the system." Can someone help me how to fix this please
I managed to run it through a repair tool and it allowed me to upload the file to Garmin Connect. However, only the summary and lap data are visible
Running it through FIT File Viewer will repair this file so that it is acceptable by Garmin. However, it will be missing much of the data, as described in this thread - New bug in FIT files: empty File ID and no Record messages
In Fit File Viewer, you’ll notice it’s missing a “Record” section, which would normally include timestamps with GPS latitude and longitude data, along with other important metrics. Instead, it only has a “Session” section that contains the start and stop GPS positions.
Suggest contacting Garmin Support directly to report the issue.