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Part of my run is missing

7909778
3 days ago

Hi! Yesterday I was on run (9,5 km) and had 5-10 min stop after 3 km. My Garmin Fenix 7X was working like it should do, and I was happy with my run. However when I was to check my run in Strava, only the first 3 km was uploaded. I then checked in the Connect-app and found that the entire run was registered there. I then tried to download the activity in a.FIT file and uploaded it manually to Strava, but the same problem: only the first 3 km was in the file. So it appears that the .FIT-file is the problem, but the entire run is recorede in the Connect app.

Any tips on how to fix this?

Thank you for any help

Tor Ivar

  • 0 3 days ago

    Could have been an issue with GPS.

    7909778 said:
    I then checked in the Connect-app and found that the entire run was registered there

    Can you see the entire map of the run on your Fenix 7?

    Try running it through FIT File Viewer to see if any issues are detected.

    Or attach your file to this thread

    • Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
    • Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.
  • 0 2 days ago in reply to seilogramp

    Thank you for tour response Slight smile

    Yes, I can see the entire run on my Fenix. 

    And the entire run is in the FIT-file as well, when I checked using the FIT File Viewer as you suggested.

    So i guess the problem here is Strava?