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details missing

Former Member over 15 years ago

I just start this new thread because I have made quite some new findings on my details missing issue.
I couldn't (still can't) see any graphs/details on any activity since I upgraded my Mac to Snowleopard. I use an Edge 705 and a Forerunner 405 as training tools.
Untill now I didn't get any sollution, not via phone/email support, not here.
Some of the offered sollutions were about upgrading Java/Flash/Safari...which I all did.
Now I have exported a TCX file from Garmin Connect and imported it in Training Center and there I can see the details and graphs without any problem.
So it is clear that the info is transferred to the computer and to Garmin Connect but for some unclear reason I cannot see the details/graphs in Garmin Connect.

Is there someone who can explain this to me and give me a sollution so I will be able to see all the details/graphs in Garmin Connect?

0 Former Member over 15 years ago

Hi LUCVERHELLE,

So far (and this may change) we are hearing of the problem from you and one other user; we cannot reproduce the problem. We have not heard about the OS and browser from the other user. At this time it's safe to believe that there is a setting on your computer that is interfering. We'll investigate to see what we can find.

kk