Venu 3 Training Load/Readiness - ?? Where is it?

My Physio asked if my watch was a Garmin, and after confirming he said "great, let's have a look at your Training Stats, your watch can tell you if you're overtraining..."

But lo and behold, regardless of the watch having all of the tech requirements, you've apparently just disabled this feature for us?!?

"Hi. I know you've just bought our new car, with power windows & mirrors, air-conditioning, and heated seats ... but we've disabled those functions because we don't think you'd understand what they're for, or be overwhelmed by them, or something, because this is a wellness car, not a fitness car. Enjoy!"

Does anyone at Garmin not recognise that this decision for the Venu 3 is ridiculous?

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  • They did not disable it, Venu 3 never had this feature, and it is not in the specifications. 

  • Perhaps English comprehension is not your strong suit, so let me rephrase: while the watch is functionally capable of recording the required metrics to deliver this feature, they have made the business decision not to enable it, as part of their decision for the watch's target market. As such, it is disabled. Hopefully my analogy with the car functions being built into the car, but not being turned on for the user, is helpful in understanding my point. And so I am questioning that decision, and asking them to revisit it.

  • As such, it is disabled.

    Not disabled. It was never implemented, so you did not pay for it when buying your watch. You do not pay only for the hardware, you pay also for the software. If you need a watch with Training Status and Training Readiness, buy one that has it in the specifications.

  • while the watch is functionally capable of recording the required metrics to deliver this feature, they have made the business decision not to enable it, as part of their decision for the watch's target market. As such, it is disabled.

    Yup, you explained Garmin's market segmentation strategy, except for the "it is disabled" part. It would be more accurate to say that it was never included (or promised) in the first place.

    "Hi. I know you've just bought our new car, with power windows & mirrors, air-conditioning, and heated seats ... but we've disabled those functions because we don't think you'd understand what they're for, or be overwhelmed by them, or something, because this is a wellness car, not a fitness car. Enjoy!"

    This analogy isn't great because the things that you mentioned were never in Venu 3 in the first place.

    You do not pay only for the hardware, you pay also for the software.

    Exactly. There seems to be this weird attitude when it comes to market segmentation and product differentiation that companies are only "allowed" to differentiate by hardware, and never by software. No, companies can differentiate any way they want, and it's up to customers to select the product that has the hardware and software features they want.

    By this logic, Microsoft cannot release separate editions of Windows 11 (Home and Pro), because the only difference between the editions is in software.

    Similarly, there can't be different editions of video games, and DLC is out of the question. (Ofc ppl railed against DLC for years and years, but it's still around.) Not to mention microtransactions.

    Also, Apple cannot release software features that are "artificially" restricted to certain hardware. Anyone remember the Stage Manager controversy in 2022? People were mad because it was restricted to M1 iPad Pros, because they thought this was an artificial restriction (as if all other restrictions are organic). Due to the blowback, Apple relented and allowed Stage Manager on all iPad Pros released after 2018.

    But why not go further? Surely they could've brought Stage Manager to older iPad Pros, iPad Air, iPad, iPad mini, as long as they were supported by iOS at the time. Maybe older iPad Pros would be out of the question due to the age of the hardware, and maybe iPad mini's screen is too small, but no reason to exclude all the other iPads, right?

    Except the reason is that Apple wanted to give people another reason to buy iPad Pro.

    Speaking of hardware differences, these aren't so "organic" (i.e. not artificial) as some may think. Sometimes a less expensive GPU is made by artificially locking down the hardware of a more expensive GPU, so you can't access all the features. The hardware Garmin uses is likely artificially limited to run more slowly than it could, in order to save battery life.

    Does anyone at Garmin not recognise that this decision for the Venu 3 is ridiculous?

    If it makes you feel better it's not just for Venu 3, it's for all Venu/Vivoactive watches, and some of the cheaper Forerunners.

    because this is a wellness car, not a fitness car.

    Again you hit the nail on the head. Garmin defines different product ranges with different feature sets, in the hopes of extracting the maximum amount of money from the market.

    - Running: Forerunner

    - Multisport: Fenix, Enduro, Instinct, Epix, Forerunner 7xx/9xx/265

    - Outdoor: Fenix, Enduro, Instinct, Epix

    - Lifestyle/Fitness: Vivoactive, Venu

    And it just so happens, that whether we like it or not, there's no amount of money you can pay to get *all* the features from a Garmin watch. If you buy a Venu/Vivoactive watch, you don't get training load, but you do get the feature which starts a timed activity via Move IQ. If you buy a Fenix or Forerunner, you get training load, but not the ability to start a timed activity via Move IQ.

    I would def sympathize if you said that Garmin's market segmentation strategy is very confusing or that Garmin has far too many products. Or if you said it sucks that there's no way to get *all* the features in one watch. I also sympathize with Forerunner 165 users who were accidentally given certain features at release, and Garmin later withdrew them after they realized their mistake. And I sympathize with the fact that certain features on FR165 are watered down compared to other models, but this isn't reflected on the specs page.

    But there's no reason Garmin has to put any feature in Venu 3 that they didn't promise to.

    BTW, Apple Watch Ultra has a software feature that is not present in the regular Apple Watch: "precision start" for the Activity app (it's the ability to control when an activity such as Run starts, as opposed to the watch starting the activity automatically after a 3-second countdown). There is no reason Apple could not have brought that feature to the regular Apple Watch, except...wait for it...they want to give people a reason to buy Apple Watch Ultra.

    In this case it's even more egregious since it's arguably an extremely simple feature that every Apple Watch should have. Ofc Garmin users take this ability for granted - in this context it's so simple and obvious that it doesn't even have a name.

  • _What you're arguing against:_ me saying that I was promised something and I haven't received it

    _What I'm actually saying:_ the decision not to include it in the first place should be revisited, given the price point of this most recent iteration of the Venu watch, versus the "cost" of this software (which I'm estimating amounts to zero in technical functionality requirements terms, minimal in physical memory usage [on the watch] terms, and an unknown nominal X in IP terms). It appears it's the latter, and the desire to push people towards a more expensive, self-designated Running/Multisport/Outdoor watch, rather than a Lifestyle/"Fitness" (fitness ≠ training Rolling eyes) watch, to obtain this feature. Although, this feature IS included with the cheaper Forerunner 165. Essentially, I *am* saying a variation of your "your segmentation strategy is very confusing" - but I'm saying it from the perspective of a customer, not a product strategy manager.

    In a lot of/most cases, when a tech company sells different versions of a physical product at different price points, the difference is in the physical hardware included, including memory capacity (& RAM/processor). They don't usually restrict proprietary software from certain versions if the physical hardware (inc memory) allows for that software. At the least, they might sell it as an upgrade, if they restrict it from their budget versions, to recoup IP cost, as long as those budget versions have the technical capabilities to support it.

    I would hazard a guess from your description that Apple's "Precision Start" functionality requires a completely different version of the "Run" activity software, which in turn likely requires more memory space, and likely more processing power /on the watch/ to work as intended. Garmin's Training Status software does not face the processing power hurdle, and the Venu3 has more than enough storage memory to accommodate it.

    (NB - I am using the term "disabled" quite deliberately, and I think accurately, based on the message I'm trying to get across to the company. It _is_ disabled in the Garmin Connect app - if I add a Forerunner watch to my Devices, I do not need to install a completely new Garmin Connect app on my phone - Training Status is already there)