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Where are my activities

Former Member over 15 years ago

I was having nightmare trouble a while back with Garmin Connect (couldn't upload, missing activities, 0 miles activities, stuff not migrated from MB), in frustration I decided to leave it a few months and try again.

So tonight, for the first time in ages I managed to get activities to load from my device. Great, I thought, now to consolidate by importing my old activities from Motionbased (as they hadn't been automatically migrated by Garmin).

However when I logged into Motionbased all my activities are now gone!

Are these now lost? They are not in Connect, or Motionbased. Months and years of training logs!!! Aaaarrrgghh!!!

Garmin... what have you done with them?

0 Former Member over 15 years ago

itokuzu,
i am looking into this for you.

devon

0 Former Member over 15 years ago

itokuzu,
logging into motionbased with this mygarmin id shows you don't have any activities uploaded. are you sure that you uploaded all your activities with this user name? i know you might think this a stupid question, but it does come up. please double check to make sure that you weren't uploading to motionbased using a username other than that which you are using on garmin connect.

devon

0 Former Member over 15 years ago

Itokuzu,

To assist Devon I looked up the username "itokuzu." It was registered just today (7 October 2009), so there is no way you would have been able to upload anything to MB using this account. Please provide the old username and/or registered email of the old account. We will not be able to merge accounts, but at least you will be able to find everything.

kk