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Can't upload from TC to Garmin Connect

Former Member
Former Member
I have been trying to export my data from TC and upload it for a while now. For the last 3 days I haven't been able to upload anything after successfully doing so for a week or so. I keep getting the "An error occurred with your upload. Please try again" message. I am using IE8 on Vista and have put Garmin.com into my trusted sites list as instructed. Any one have any ideas? Is there a maximum data size in GC?
  • I suspect something is awry with the xml file. Can you attach one of the smaller tcx files to this thread? Maybe someone can take a look at it and see what's wrong.
  • Former Member
    0 Former Member over 15 years ago
    Thanks, I am attaching a file. I am fairly capable with an XML editor, I have loaded this file into XMLSpy and it says that it is well formed and valid. Any help is very appreciated.
  • Former Member
    0 Former Member over 15 years ago
    This tcx file contains multiple activities. The tcx files that you upload to GC can only have a single activity. You have to export one activity at a time in GTC and then upload each of these tcx files to GC.
  • Former Member
    0 Former Member over 15 years ago
    I do not believe that uploads to GC from TC have to be limited to a single activity. I have done many uploads with many activities in them and those worked fine. Just to see if the presence of several activities in the .tcx file was causing the problem I uploaded the single activity .tcx file attached. It also failed with the same error message. Thanks for anyone's help!

    John
  • Former Member
    0 Former Member over 15 years ago
    You may be correct that you can upload tcx files with multiple activities (I haven't tried it myself).

    I checked the two tcx files and I found that these files contain no tracks (they only contain the summary data) and that's probably why they won't upload.
  • Former Member
    0 Former Member over 15 years ago
    I have uploaded many .tcx files that do not have route or track info in them (cause they are missing for some reason). Anyhow, I tried uploading the attached file which has track/route data in it and get the same error message. I also tried this today with the same file on an XP machine wiht IE8 and got the same results. Again, any help is very appreciated.

    John
  • Former Member
    0 Former Member over 15 years ago
    I tried uploading this file to GC and also got the same error.
    I looked at the file and saw this (near the bottom of the file):
    <Creator xsi:type="Device_t">
    <Name></Name>
    <UnitId>3312721930</UnitId>
    <ProductID>450</ProductID>

    I change it to this:
    <Creator xsi:type="Device_t">
    <Name>EDGE705</Name>
    <UnitId>3312721930</UnitId>
    <ProductID>450</ProductID>

    After this I was able to successfully upload the file.

    It looks like GC does not like files with un-named devices.
  • Former Member
    0 Former Member over 15 years ago
    That is the issue all right, putting the device name in fixed it! Thanks so much for your repeated help.

    John
  • Former Member
    0 Former Member over 15 years ago
    I have also been trying to upload tcx files to GC and have been unable to do so. I've been using the manual upload in GC to do this and have been getting the error message described above. I'm not familiar with your use of xml files. Please forgive me for my ignorance but is there a conversion proces that needs to take place before a tcx file cam be uploaded? If so how is this done? Any help is very much appreciated.
  • Former Member
    0 Former Member over 15 years ago
    No conversion process is required. What is the the source of the tcx files? If you attach one maybe someone can help determine the problem.