Tanita BC-1000 and Garmin Connect

That's a terrible shame. You've essentially made that feature usable for people who only have one of two Garmin GPS receivers AND one particular model of scale. I have the bc-1000 and four Garmin GPS receivers. I'm not buying a fifth JUST so I can use your health tab. The scale CAME with a Garmin branded ANT stick...wtf is up with that?

If you're not going to open that feature to anyone, then why have it at all? I can only imagine that less than 1% of GC users can really use the health tab at all. Tracking ONLY weight on the site is kinda dumb. While it may be unique for a website, it's certainly not unique when you take computer software into consideration.

I totally agree. I've been a fan of Garmin and had so many of their GPS products since before the "selective availability" was removed from the satelites in may 2000 - giving us "millitary grade" accuracy :).
Their support, hardware (and software for devices) was always excellent. A friend got his old eMap run over... he got to buy a new one for a fraction of the cost.
Garmin spent barely nothing on advertising, but put the money into excelling support and word on the street was that they were reliable. Period.
Calling support now is a nightmare compared to a few years ago. Have Garmin become a victim of the profit monster too?

Ever since they went online, it's taken a turn for the worse. I'm not impressed with either Garmin Connect nor GTC. A 16yr old coder nut could probably do better than Garmin in the software department at the moment. Edge 705 firmware revisions 2.6 and 2.7 last year was pretty dodgy too.

How difficult is it to implement a change to allow users to delete a datapoint in the health tab? How disappointing is it that they introduce this functionality without even considering it?
Did they expect the datasource always to be 100% correct?

If the community had been included in a beta - they would have got feedback pretty quick.

I probably won't keep my new Tanita bc-1000 scale.. the integration that would have been added value to me is just not there.
I'm sticking with my Edge though because it's still a beautiful piece of machinery.

All that said - I'm not preaching Garminism like I did a few years back though. Someone try to quantify that into $$$..

(I'll stop rambling now :))

We are aware of this problem and are currently working to correct it as quickly as we can.

As for the other fields under the Health tab, there isn't a way to manually change that data, or manually enter that data. At this time, we do not have any plans to allow users to manually enter data, other than weight, under the Health tab.

-Damon-

Any update on this? I'm still getting values of 1,400+ pounds. While I appreciate that we can now manually enter weight values - we can't correct any other weight values, so my charts are still basically...useless.

If you are using our 310XT, we have updated its software to fix a problem with invalid weights being recorded from the BC-1000. You can download this update here.

At this time, there still isn't a way to delete weights from the Health section.

-Damon-

If you are using our 310XT, we have updated its software to fix a problem with invalid weights being recorded from the BC-1000. You can download this update here.

At this time, there still isn't a way to delete weights from the Health section.

-Damon-

Thanks Damon - What about the FR-60?

WIREBOOK,

We haven't released an update for the FR60 yet that mentions a change with the Tanita BC-1000.

I would make sure your FR60 is up to date, along with your Garmin Communicator Plug In. To check the software on your FR60, please go to your Main Menu > Settings > System > About and the top line should end in 2.40. If it ends in 2.30, you can download the latest update from here.

To check your Garmin Communicator Plug In, please visit this page. That page will let you know if you have the latest version, and it makes sure its working properly. If it needs to be updated, there will be a link for the update on that page too.

If everything is up to date, or if the FR60 uploads a high weight value after updating everything, please let me know what computer operating system you are using, along with what internet browser and browser version you are using to upload the data.

-Damon-

Yes. This is with 2.40 (the false data point I posted is in my review: http://dcrainmaker.blogspot.com/2010/02/garmin-fr60-review-in-depth.html).

You can also see the watch version in some of the other screenshots.

The communicator test page checks out. I'm using Windows 7 32-bit with IE 8.0.7600.16385 and the December Communicator Release - though, all the data is uploaded via ANT+ Agent.

Thanks!

WIREBOOK,

Thank you for the information. Please let me know if you experience any more of the 1,440 lbs readings.

Also, when you stand on the Tanita BC-1000, be sure you wait until the green light comes on before you stand on it.

-Damon-

Ray,

Currently, there isn't a way to delete the erroneous data point.

As for the graph's date range, it should be changing between 7-30 days. You may need to clear your temporary internet files. If the problem continues, please let me know what operating system you are using, internet browser and browser version.

-Damon-

Looks like a fix was introduced in the latest GC update to address this. Now when I manually edit a bad data point - it sticks! I've been able to get rid of all my old bad data points, wait 12 hours, and have them still stick. :)