Corrupted file? Seems like activity saved but can't upload or access it. What to do next

I ran a marathon yesterday and PRed. The activity seems to have saved as it shows on my Fenix 7s Pro as my last activity but I can't click into it, even on my watch, to see the stats (it says loading for a few seconds and then just boots me back out to the activity list) and it also won't sync to Garmin Connect. The run is reflected in other areas of my metrics like my training status, training readiness, and optimal load however.

From poking around online, it seems like I might be able to manually retrieve the file but I plugged the watch into my laptop and was struggling to figure out how to do that.

Does anyone have any ideas? Seeing as that run contains my new 10km, 15km, half marathon, 30km, and marathon PRs within, I'd really really love to salvage the file!!

0 seilogramp 5 months ago

9180122 said:
From poking around online, it seems like I might be able to manually retrieve the file but I plugged the watch into my laptop and was struggling to figure out how to do that.

How Do I Manually Upload an Activity I Recorded to Garmin Connect? | Garmin Customer Support

If you get any message other than Import Complete, then there is a problem with the file. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.

0 9498335 5 months ago in reply to seilogramp

I, too, have run across this issue with an activity from this weekend.

[solved]

If this is what you need, any help would be appreciated.

0 9498335 5 months ago in reply to 9498335

When uploading it manually, it states it already has been loaded, but other than the location there is zero stats. It shows on the watch in activity history, but will not load. After the race i received the notification on the completion of the event. Heartbreaking bc I love looking at the stats.

0 seilogramp 5 months ago in reply to 9498335

It's the same issue as others are experiencing with a phantom session 1

See details in this post as well as how to get this fixed file uploaded without errors - Help Fixing a Corrupt .FIT File

This will work - [solved]

0 9498335 5 months ago in reply to seilogramp

It worked! You're amazing! Thank you so much!