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Insights Error msg

Roobert
4 days ago

Hi, the Insights in the connect web app dont show, there is an error message: „Leider ist ein Fehler aufgetreten. Versuche es erneut.” (=Sorry an error has occured, try again”).

It's the same error on my iMac and on my wife's Mac Mini. We both have a Forerunner 245 watch

They do show on the moble connect app, but not on desktop browser.

I am new to Garmin since a week ago, insigts never worked. My wife (on Garmin since long) could see her Insights until about a week ago.

Thanks for advice.

Robert

  • 0 2 days ago

    Hello,
    since a week ago I have the same problem (no data) with Insight:  „Leider ist ein Fehler aufgetreten. Versuche es erneut.” (=Sorry an error has occured, try again”).  I am on garmin for many years and it always worked fine.
    Forerunner 935, Android Samsung S22
    Thanks for help!
    Markus

  • +1 1 day ago in reply to 2053077

    Ah now the Insights are back. Case closed. :-)