Something wrong with the duration time in Garmin Connect web

T 1 month ago

I think there's something wrong with the duration time in creating a workout. After I click Done, 44 seconds becomes 4 seconds, 30 seconds becomes 3 seconds, 50 seconds becomes 5 seconds, etc. It takes me 6 to 7 times to input the time I want.

Please check, thanks.

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seilogramp 1 month ago +1 verified

Which browser are you using? I see this is an issue with Firefox. I tested Chromium-based browsers, including Edge and Chrome, and it works fine. However, when using Firefox, the behavior is exactly as…

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+1 seilogramp 1 month ago

Which browser are you using? I see this is an issue with Firefox. I tested Chromium-based browsers, including Edge and Chrome, and it works fine. However, when using Firefox, the behavior is exactly as you describe.

I recommend opening a support case with Garmin Support through their website at https://support.garmin.com.

0 T 1 month ago in reply to seilogramp

Hey, thanks for the answer. I try in Edge and it works fine. I'll open a support case with Garmin Support to let them know.

0 7799224 1 month ago

I confirm this issue is happening for me as well in Firefox 131.0.3

0 8887870 19 days ago

As seen above.

I set the time to 00:03:30
I save the step

Expected:

Time is 00:03:30 as defined.

Actual:

Time is 00:03:03

Using Firefox 132.0.1 (aarch64)

Works on Chrome

The whole time selector in Firefox seems wonky and actually adding the time I need is difficult. Did not find where to report a bug so hope someone reads the forum.

If there is a better place to report a bug please let me know.

0 trux 19 days ago in reply to 8887870

If there is a better place to report a bug please let me know.

support.garmin.com

0 seilogramp 19 days ago in reply to 8887870

This was mentioned 3 weeks ago, as you can see from the threads that have now been merged. Also, added "firefox" tag to the original post.

As trux mentioned, best to contact Garmin Support directly to report the issue.