Incorrect dates in Garmin Connect Web calendar and events

6496298 21 days ago

Hello Garmin team,

My Connect Web calendar and other date-based screens in Connect Web show the incorrect date/day. Today is Friday, September 13, 2024, but the calendar displays all days one day off (shows September 13 as a Saturday, and so on).

This behavior also seems to be confused in the badges section. When it shows an upcoming challenge badge, it displays the incorrect dates. When I click on the badge detail, it shows the correct challenge dates.

Incorrect badge summary and badge detail (side by side):

Top Replies

seilogramp 21 days ago +1

I cannot replicate this date discrepancy. Tested in Edge, Chrome, and Firefox. All good. I would clear browser history and cache, try it with a different browser or even from a different computer. How does…

All Replies

0 seilogramp 21 days ago

I cannot replicate this date discrepancy. Tested in Edge, Chrome, and Firefox. All good. I would clear browser history and cache, try it with a different browser or even from a different computer. How does it look in the Garmin Connect mobile app on your phone?

I recommend reaching out to Product Support through their website at https://support.garmin.com.

0 6496298 21 days ago in reply to seilogramp

Thanks for checking. Garmin mobile app looks just fine on my phone, these date issues only appear in the web app in Microsoft Edge. I'll see what Product Support says.

0 trux 21 days ago in reply to 6496298

6496298 said:
these date issues only appear in the web app in Microsoft Edge.

Check out the date and time of your computer (it may be out of sync), and also verify the Upload Time Zone in GC Web settings at https://connect.garmin.com/modern/settings/displayPreferences

0 FlowState 21 days ago in reply to trux

trux said:
6496298 said:
these date issues only appear in the web app in Microsoft Edge.

Check out the date and time of your computer (it may be out of sync), and also verify the Upload Time Zone in GC Web settings at https://connect.garmin.com/modern/settings/displayPreferences

Not to state the obvious, but even if there was some sort of issue or discrepancy with any of those things, it would still be a bug for any calendar to display "Saturday, September 13, 2024", which is not valid in any timezone.

0 6496298 21 days ago in reply to trux

Thanks for the reply. Computer's date and time is accurate, and the GC Web settings for the time zone are correct, too. I juts checked the behavior in Duckduckgo browser and it seems totally fine, I can only replicate the issue in Edge (on an arm64-based Microsoft Surface tablet). I chatted briefly with Product Support who was able to replicate it in Chrome (I believe Edge is based on the Chrome kernel). They also suggested clearing the cache, and that didn't result in any different behavior on my end. Guess I'll be using DuckDuckgo for the time being.

0 trux 21 days ago in reply to FlowState

FlowState said:
it would still be a bug for any calendar to display "Saturday, September 13, 2024", which is not valid in any timezone.

Well, some of my ex-colleagues were always claiming that Friday is a small Saturday, so it is all relative.

0 Amin 4 days ago

I have this same issue. In fact, my Garmin watch is also displaying incorrect Today/Tomorrow etc. on the calendar widget and training plans.