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Bug? Editing and saving an activity in a training plan causes the duration on some of the steps to go to zero.

GYA 6 months ago

I'm trying to edit the workout provided in a Garmin training plan. I select it from the Calendar, and select Edit the Workout. After editing and saving the steps I change, and saving the workout, only the times for the steps that I added in the editing session are retained. The times on the steps that I didn't edit change to be zero.

0 hotdogpartysausage 6 months ago

Bug already reported in this forum. I have an open bug ticket with Garmin support. I suggest you also report it so that the issue gets more impetus

0 GYA 6 months ago in reply to hotdogpartysausage

Thanks. Didn't know I could do that. I find paths to Garmin support a bit obscure. Anyway, looked deeper, and I have done that, and provided them with some before and after images of the problem, as I experienced it. According to the agent "a ticket has been submitted for further investigation."

0 GYA 6 months ago in reply to GYA

As per my post on hotdogpartysausage's post on this, Garmin says they have fixed the bug. Shouldn't have the problem editing now, but the fix does not correct workouts that were already affected. Their message to me was:

"Reaching back out regarding a case that was submitted on your behalf for an issue around custom workouts not properly saving the values entered. This issue should now be resolved via a backend update released to Garmin Connect. This change would only apply to newly created/edited workouts. Any that were already affected will not be updated. Thank you for bringing this to our attention and for your patience while we worked to address this issue."