REVERSION TO PRIOR GARMIN CONNECT HOME PAGE

Dear Garmin CEO and Connect Team:

The only reason Garmin exists and you have a job is to serve your customers by providing us with the products and services we want. The response to the rollout of your new Connect Home Page clearly suggests that your customer base is very unhappy with the layout. It reminds me of the introduction of Coca Cola's New Coke, a product nobody asked for.

At a minimum you should enable us to revert to the prior layout and possible eliminate the new layout. The new side-by-side layout and need to click See All to see my data, truely adds nothing.

Please reply to your customers if you will revert to the prior layout, so that we, in turn, can decide if we need to switch to one of your competitors' platforms.

Thank you in advance for your immediate attention and response.

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0 glkjim 6 months ago

Ditto

0 brokenhalo2001 6 months ago

In addition to expressing my previous comments, I have written a letter to the person listed as contacts in the Garmin departments of investor relations and media relations. Included in the letter is a link to this forum so the company will be able to read updated comments from customers about recent changes.

0 JARUB 6 months ago in reply to brokenhalo2001

Great, thank you. I I am curious to see if they have any reaction (and hope so much for a solution)!

0 brokenhalo2001 6 months ago in reply to JARUB

I will let you know if I hear back

0 Festus500_ 6 months ago in reply to schmjoe

Maybe someone should develop a Apple capable App for any/all fitness devices

0 jafeekes 6 months ago in reply to SwimBikeMD

I agree. This is possibly the worst user-interface I've ever seen for any product online. It's painful to look at and completely unhelpful for what people use it for. The old version/old homepage served a purpose and did it well. This new version fails is so many ways. I may have to find a new fitness watch since I used Garmin Connect daily. Easily tracking my stats is important to me. Garmin---what are you doing?

0 3639910 6 months ago in reply to 5010560

Please bring back prior version.

0 KrapfenKringel 6 months ago in reply to 5010560

At least put the beta webpage we have now back in beta until it can show all the data the previous one could, works in a cleaner way and allows us to set it up independently from the app.

0 mcinner1 6 months ago in reply to KrapfenKringel

Beta users say, Garmin ignored all the whishes they gave.
So, they will ignore in future, too.

0 pynrcio 6 months ago

As Steve Jobs said:

"If you were a product person at IBM or Xerox, so you make a better copier or computer. So what? When you have monopoly market share, the company's not any more successful.

So the people that can make the company more successful are sales and marketing people, and they end up running the companies. And the product people get driven out of the decision making forums, and the companies forget what it means to make great products. The product sensibility and the product genius that brought them to that monopolistic position gets rotted out by people running these companies that have no conception of a good product versus a bad product."