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Precision on courses imported from Komoot

I use Komoot quite a bit for creating running and walking courses and I use the direct integration where Komoot courses are automatically imported to the Garmin Connect application.

I've noticed there is a lack of precision in courses created this way. What I mean by this is that sometimes there are not enough course points, so that where a road or path gently curves, the course appears to make shortcuts rather than closely following the path.

Courses created using the Garmin connect app seem to have more precision, but there are not have as many footpaths shown as in Komoot.

A workaround is to export the Komoot course to a GPX flle and then import it into Garmin Connect. This is not too much trouble but a bit annoying since there is the direct integration feature which should be streamlining this process.

Anyone else seen this? Is this a problem with Komoot not generating enough course points when providing direct data to Garmin, or is it Garmin removing some information when it receives data from Komoot?

Thanks

0 8489645 over 1 year ago

[deleted]

0 trux over 1 year ago in reply to 8489645

8489645 said:
Does anyone have a suggestion?

It is in the OP - export the course as GPX and then import into Garmin Connect. Or contact Komoot, and ask them whether they could do something with it.

0 Paulr707 over 1 year ago in reply to trux

Just to add, I raised an enquiry with Komoot a couple of days ago. I'll post back when/if I hear anything.

0 Paulr707 over 1 year ago

I asked Komoot about this and got the following reply:

"we export many waypoints to the external software, that should suffice to create an accurate Tourline in the Garmin software. You can see that this works when you do the manual transfer with the GPS file. You should notify Garmin about this issue, that the automatically transferred Tours are not shown correctly on their maps."

So, Garmin, over to you - could you please check this at the Garmin end of the Komoot integration feature?

Thanks

0 trux over 1 year ago in reply to Paulr707

Paulr707 said:
So, Garmin, over to you - could you please check this at the Garmin end of the Komoot integration feature?

If you are trying to get the answer from Garmin, then you need to contact them directly through the Support website at https://support.garmin.com. Here, you are just on the user forum, and the staff does not comment often here.