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Changing country setting, Android app, Connect web and Garmin Express crash

I have a long-standing problem with the country setting.

To get points for a "foreign" badge, I have to change countries in my account, either via the Android app or Connect Web.
No problems with that.

But then. Once I get the swag in and switch the country settings back (to the Netherlands), the Android app as well as Connect Web and Garmin Express crash.
I then have to log in again everywhere, often several times.
In the Android app, all tabs then also have to be rearranged again and sometimes requires restarting the mobile phone because it loses tabs.

Is this tedious hassle avoidable or do I have to live with it?

Top Replies

trux over 1 year ago +1

Corr said:
Is this tedious hassle avoidable or do I have to live with it?

Probably avoidable, since it never happened to me, when I changed the location through the Garmin | Account | Profile. Try and see…
e7andy over 1 year ago +1

If you switch between regions (ex Europe and Asia) you usually have to login a couple of times before you are logged in again.

I never experience that the tabs need to be setup again. Just that I must…

All Replies

0 trux over 1 year ago

Corr said:
Is this tedious hassle avoidable or do I have to live with it?

Probably avoidable, since it never happened to me, when I changed the location through the Garmin | Account | Profile. Try and see whether it makes any difference.

0 e7andy over 1 year ago

If you switch between regions (ex Europe and Asia) you usually have to login a couple of times before you are logged in again.

I never experience that the tabs need to be setup again. Just that I must login two times and both times I must supply the MFA code.

0 Corr over 1 year ago in reply to trux

Thanks Trux, but I use Garmin | Account | Profile to change the region settings. So that doesn't seem to be the cause.

0 Corr over 1 year ago in reply to e7andy

Thanks e7Andy.

A Dutch friend is experiencing the same thing. It can't be a country-specific bug by any chance, can it?

0 e7andy over 1 year ago in reply to Corr

Hard to say what causes it. I don't think that Garmin designed the system for users that switch countries every so often. So, I just accept that I get a couple of log outs.

0 Corr over 1 year ago in reply to e7andy