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Activities not counting for January challenges

Hi, I have just noticed that app on my phone did not recognize few activities i did today. I have run 6km, did weights and walked 3 km but non of them were registered/added to January rundown, January Time to walk, January Gains, activities etc. I didnt change any settings so there is no reason for this not being add. Also my exercises from yesterday were added so it was working fine yesterday. I tried switch on and off phone and connect/refresh connection with app but without success. Is there an issue with app/badges ?

Top Replies

seilogramp over 1 year ago +3 verified

6547058 said:
non of them were registered/added to January rundown, January Time to walk, January Gains, activities etc.

Suggest leaving the challenges, then joining them again. Seems to be the fix, as…

All Replies

0 4450948 over 1 year ago

I have the same problem, so I guess it's an global error?

0 6547058 over 1 year ago in reply to 4450948

Thanks, lets hope they will fix it before end of January

+1 seilogramp over 1 year ago

6547058 said:
non of them were registered/added to January rundown, January Time to walk, January Gains, activities etc.

Suggest leaving the challenges, then joining them again. Seems to be the fix, as was mentioned in some other threads.

0 6547058 over 1 year ago in reply to seilogramp

I did as suggested, I left and joined again and it’s working now fine. THANK YOU

0 LostTutorialBoy over 1 year ago

I realized that the activities done today which are 3 of 20 minutes were not calculated by the Garmin app.

The ones from yesterday were saved as in the screenshot.Is it my problem or the application's problem ?

0 2550096 over 1 year ago in reply to LostTutorialBoy

I am having a similar issue with yesterday's walk. It calculated in the activities challenge, but the time and distance were not added in any of the respective walking challenges.

0 LostTutorialBoy over 1 year ago in reply to 2550096

So have I lost my activities?

0 MichalB over 1 year ago in reply to LostTutorialBoy

Similar problem here. In particular none of the recent running activities has been added to the running related challenges (distance, time) - they all show 0 progress.

0 LostTutorialBoy over 1 year ago in reply to MichalB

The good thing is that no one from support responds

0 m-schr over 1 year ago

Hello and happy new year to you all.

Since this morning, activities and steps are no longer included in the current challenges.

Does anybody else has this problem?