This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Time trial completed but not being registered in training plan

I've done the time trial twice in the 10k training plan (Coach Amy) but it's not registering in the training plan and updating my workouts. Each run has synced to my app though.

Can anyone help? I'm on week 12 of 17 and don't want to start the training plan again. Thanks!

0 5987431 over 1 year ago

I contacted customer support and they seem to have fixed the problem. Here's what they said:

"This issue should now be resolved via a backend update and reprocessing. Depending on circumstances on if the workout was removed from the plan or if the plan was paused or quit then previously missing workouts may not show back up but a reprocessing was completed and most missing workouts should be showing back up. This should not be an issue with newly completed workouts."