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Step goal changes to automatic every day

tymmej over 1 year ago

I want to have step goal set to fixed value.

Since 1 or 2 weeks it changes every midnight to automatic.

I can change it to manual and it works to next midnight.

I tried:

a) restarting watch after setting manual step goal (multiple times)

b) leaving on automatic step goal for two days and than change to manual

c) setting manual and auto back to back multiple times

d) restarting Garmin Connect app.

Every time next day it reverts back to auto.

What can I do to set manual step goal?

0 trux over 1 year ago

Your watch may be perhaps associated with more than a single account. I recommend removing it from the Garmin Connect app, then adding it back. If that alone a does not help, then follow the more detailed instructions from the article Data is Missing from My Garmin Connect Account After Syncing | Garmin Customer Support

You could also try changing the goal on all the three sides - on the watch, in GC Web, and as well on the phone app, though if there is no account conflict, it is definitely not necessary. And if there is a conflict, it will probably not help anyway.