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Connect IQ

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My watch is connected to Garmin Connect on my Android phone. When I attempt to use Connect IQ, my watch is not connected. I see questions about this issue but they don't seem to have been answered. 

  • 0

    Which watch do you have? If your watch is supported, I would clear the Connect IQ app data.

    • Long press the app icon, select app info.
    • Force Stop
    • Storage - clear cache, clear data
    • Open the app, you should see the "Welcome" screen.
    • Assuming the Garmin Connect mobile app is installed correctly and sees your watch, you should see your name and be able to continue.