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Garmin 35 Run won't sync or import

I just went for a 13k run and it tracked well and the km splits look ok on the watch, however it will not sync to Garmin Connect and when I try to upload the .fit file (below) to connect.garmin.com it says "We don't support the file type you tried to import."

Anybody can suggest a way to fix this?

Thanks in advance!

Owain

[solved]

Top Replies

seilogramp over 1 year ago +1 verified

Hi Mr Jones, this will work - [solved]

This was fixed using FIT File Tools, using the section remover without any adjustments. It runs in your web browser.

Some suggestions to help minimize the occurrence…
seilogramp over 1 year ago in reply to MrJones +1

FIT File Tools works about 25% of the time. Glad it worked for you.

All Replies

+1 seilogramp over 1 year ago

Hi Mr Jones, this will work - [solved]

This was fixed using FIT File Tools, using the section remover without any adjustments. It runs in your web browser.

Some suggestions to help minimize the occurrence of corrupt fit files on a Forerunner 35

Avoid pressing stop or pause during an activity.
Sync your watch, backup the \GARMIN\ACTIVITY folder, then do a full master reset of your Forerunner 35 using these directions - Restoring All Default Settings.
Perform a weekly cleanup of the \GARMIN\ACTIVITY folder using these directions - Removing Recorded Activities to Free Up Space. The F35 seems to have problems with longer activities, so this step is important before a longer event.
Check for firmware updates using Garmin Express.

0 MrJones over 1 year ago in reply to seilogramp

Cool thanks! I just tried to repeat your process on FIT File Tools using the original file and it worked great

Thanks for your help again seilogramp, you helped me with a similar fix almost a year ago.

Strangely enough this run was in the same location

0 seilogramp over 1 year ago in reply to MrJones

FIT File Tools works about 25% of the time. Glad it worked for you.