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Calorie count invalid after update to 4.90

My calorie count at rest is way too high after the latest update 2 days ago (FW 4.90). Instead of ~2000 kcal / day, it is now showing 12000 kcal / day, which is just plainly wrong.

Venu Sq 2

0 trux over 2 years ago

Check your body data in User Settings, namely the age, gender, weight, and height. Those are used to get your Resting Calories, so if some of them accidentally changed, the Resting Calories will be wrong. It happens that people accidentally enter a wrong weight - for example forgetting to type the decimal dot (or the decimal comma in some countries).

If it does not help, try soft-resetting or rebooting your watch. If still no go, contact the Support.

0 2345930 over 2 years ago in reply to trux

I rechecked the data on the watch and indeed they got all mixed up after the update. The language also got reset. However the data on the Android Application was correct. After readjusting these data the count is much more in line with what I expect.