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No data for an interval of about two years

Hello folks,

in my Garmin connect I cannot see any data in the period from 2014 to 2016. 

The last registered activity in 2014 and the first registered in 2016 are with the same device: forerunner 310xt.

I used to sync that device regularly.

I've already checked for duplicate accounts with no results.

Any idea on what could be happened?

Thanks.

Dario