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Problem with calories

BenFr
over 2 years ago

Yesterday on my bike ride (with a power meter + HR), my 840 finds 4914 calories, but on the calorie page (and also after synchronization on my Epix / Physio true up) the number does not match at all.

Before the 9.26 update, I didn't have this problem :

  • 0 over 1 year ago in reply to ugm2jns

    I never wear it when for long ride, and I always have the same problem. Garmin, what's next?

  • 0 over 1 year ago

    Just to reproduce my post on another thread....

    I called UK support yesterday as the problem has happened inconsistently for me for 6 months (Fenix 7 & Edge 840). They have an open investigation and I would suggest everyone who experiences this issue calls your local support line to register your frustration with this and get additional momentum behind it 

  • 0 over 1 year ago

    Anybody has any solution regarding this problem?

    I'm using:
    - Edge 1030
    - Fenix 7
    - HRM Pro Plus

    I had the problem that intensity minutes were not counted for my cycling rides (I was riding using Edge paired with HRM but without wearing Fenix 7).

    I found information that solution to that is to pair HRM Pro Plus to Garmin Connect on my phone. And it solved problem with Intensity Minutes.

    But now for every ride my calories are counted twice...

    Anybody has solution how to have both - Intensity Minutes and calories count working correctly?

  • 0 over 1 year ago

    There is still a problem with calories during workout tracked with EDGE. Calories from EPIX 2 PRO overwrites calories from EDGE training. If EPIX was left at home active calories will be 0 later on CONNECT. Garming is doing nothing to repair this problem