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Data export not working

I requested a data export from the Garmin website, but when I received the download link it didn't work, and the following error message appeared:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>932ac722-2ec0-4d1a-be80-de79e46e385f_1.zip</Key>
<RequestId>WK6C4KSQPGBXZY2W</RequestId>
<HostId>b09Acu8oMQQLnVopC7FAbIcWVSOrhx9/OJlfsPIqoyd5Metxw+syZ1pxuOHe4sFuIloM/NUUvR0=</HostId>
</Error>
I'd downloaded data from the same device in the past, and am wondering whether there's a bug or maybe I missed something.
Thanks in advance!