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BLUE DOT - Requests & Notification

chris_in_cal
over 2 years ago

I have a Garmin Forerunner 745.   I log in with both the GC web interface and the GC app.

On the GC web interface, using Chrome on a Windows machine, up at the top right there are four symbols

  • Upland or Import Activity
  • Requests & Notifications
  • Devices & Sync Status
  • Profile & Account

The "Request & Notification" nearly always is highlighted with a blue dot. I take that to mean there is something there.

I had a few messages from other Connections, that I'd already read. I double checked and I've read them all.  The Blue Dot remained.

I then went through each message one by one and deleted them.  Clicking "Request & Notification" I get "Inbox is empty. You're all caught up. ...." But the Blue Dot remains.

I logged off and logged into the GC App.  clicking the inbox no messages show up there.

I signed out of the GC app, then signed out of the GC web interface. I logged back into the GC web interface, still the Blue Dot.

lastly I thought it might somehow be connected to the GC-Forum inbox, so I logged in here, no unread messages, and I deleted them all.  Still the GC web interface Blue Dot.

What's up? Is there broken, or am I engaging in operator error?

  • 0 over 2 years ago

    You can try checking the raw file.

    Load the page, open DevTools (F12), choose Network tab.

    Click on the Inbox icon to display notifications - few files will show up on the Network table.

    Select each and check Responses.

    It's JSON which you can read to check if there is any missed notification (viewed: true)

  • 0 over 2 years ago in reply to BunBun!
    BunBun! said:

    You can try checking the raw file.

    Load the page, open DevTools (F12), choose Network tab.

    Click on the Inbox icon to display notifications - few files will show up on the Network table.

    Select each and check Responses.

    Awesome, I got to the last action "check Responses."  I see the Responses. There are eight. (ViewportInfoService.GetView, etc.)

    How, or what am I checking under these eight Responses?

  • 0 over 2 years ago in reply to chris_in_cal

    I think it's other file.

    On the Network tab I select a row with cursor?limit=50 and in Response there is JSON with notificationList which can be expanded and then you see each notification. For me all those are marked as viewed: true. So you should probably look for one with false.

  • 0 over 2 years ago

    I have the same issue. The notificationList is an empty array, but still the blue dot apears. 

    Seems that the hide class is not working properly 

  • 0 over 2 years ago in reply to churljix

    For me it works, it's set to display: none, so it's rather not the style.

    Check all files which load after clicking on the Inbox icon.

    If all are empty, and if you removed all notifications, then try leaving some as read without deleting them.