This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Longest goal streak correct is correct in Garmin Connect but wrong on VivoActive 4s

Garmn connect shows the correct longest goal steak for steps at 320 days with today's date but when I looked at the silly and annoying notification on my watch that I had achieved my goal for the day it said it was a 6 day streak. Anyone else have this issue or know how to resolve it? Was going for 365 so this sucks. Also if someone knows how to turn off that annoying and long notification on the VivoActive 4S that would be great. Tks

0 pshare over 2 years ago

I've had this issue with my VA3 for years. At the moment, my current streak is 1,627 days whereas my watch says 261 days. What has happened in between is that my watch would crash about once a year. When it crashes, it typically removes my IQ data fields and apps. Sometimes it would reset the step goal streak info on the watch and sometimes it would not.

0 trux over 2 years ago

I am not certain whether it helps, since I cannot test it (my streak is all right on both ends), but in your place I would connect the watch with the USB cable to a computer with Garmin Express, go to the Personal Records page in Garmin Connect Web, and then try sending the records to the device. Although the button "Send to Device" is not available on the Steps tab, you can use the function for example on the Running tab. There is a small chance it could sync the steps streak together with the other records to the watch too. Please report back whether it helped or not.

0 6590875 over 2 years ago

trying it will let you know...tks

0 6590875 over 2 years ago in reply to trux

Thanks for the suggestion but it did not work but it did give me the idea of trying setting the watch to factory and then syncing it again. Already past my goal for the day so will see tomorrow if it works.

0 4411990 over 2 years ago in reply to trux

Did not work for me either, and I am NOT going to do a factory reset. Too much trouble restoring everything, so I'll continue to ignore it like I've been doing for the past year or so.

0 6590875 over 2 years ago in reply to 4411990

Yeah that did not work at all... Did not upload the info from connect. Worst thing is an app i was using for tennis that was rock solid is not all flake after reloading it. Now I just wish there was a way to disable that stupid streak notification on the watch since it does not really serve any purpose anymore.