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How do I fix a malformed file that will not upload?

i've tried using www.fitfiletools.com/ it only recovers about 4.5k of my run, which was over 12k. Has anyone got access to anything that will help? I use a forerunner 35, not sure if that has an impact but i've never had this issue before. I've rebooted my phone, the watch and even created a new activity to try force it through which didn't work as it just uploaded the new activity and not the run. 


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