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Activities stopped showing up three days ago

ctrinh1941
over 2 years ago

I am at a loss. My father's garmin seemed to be working fine up until three days ago. Since that time, however, only his sleep activity is showing up on the app - no other activities. I tried restarting the watch, restarting the phone, uninstalling the app, etc. etc. Finally, I tried manually uploading the information - only to find that the device says the information is already uploaded. However, the ONLY way I can seem to access the information in the upload is immediately after I try to upload it (and the system says it's already uploaded), and then I click the file name, and I can see the stats for that activity for the day. Otherwise, I can't find where to access these stats - they are not listed in the calendar, and the news feeds latest information is from three days ago. 

Can anyone help with this?

  • 0 over 2 years ago

    You know what, I think I may have found the answer. The file I uploaded for the activity is showing the date as November 30, 2016. Although the activity folder shows a date of 2022, the .fit files inside all show dates saying 2016. Does anyone know why this would happen? The phone with which it is synced, of course, has the correct date. Very confusing.

  • 0 over 2 years ago in reply to ctrinh1941

    I think much will depend on which watch he is using. If it is one with a GPS, a GPS fix might get things back in sync. On the other hand, if sleep is showing properly, maybe not.

    If the device doesn't have GPS, make sure that time is not set manually.

  • 0 over 2 years ago in reply to pshare

    It's a garmin vivoactive HR. The time is set automatically, I will look into a GPS fix - thanks for answering!