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Deleted activities on Komoot, still on Garmin connect but unable to resynch

Hello,

I use komoot on my Garmin edge 530 to follow a trace. I log in real time my position/speed/elevation during the activity. When my activity is donne, I save it on my Garmin gps and it transfers automatically to Garmin connect and log an activity on my Garmin profile. Because I connected komoot and Strava to my Garmin account, it also send all of the informations there and log a trace in komoot and Strava as a done activity with all the correct informations of what I did during the activity.

I deleted by mistakes 2 of these activities on my komoot account. Since I still have the data logged on my Garmin connect account and even in Strava, I'm trying to find a way to export the informations and import it back in komoot. I tried to export a GPX and a TCX to see if it brings all the correct data when I import it in komoot as a done activity but it does not transfers as I would like. It only imports a trace with a predicted speed and elevation and localisation and not really the one I did.

Maybe there is a dedicated format of file for this but I don't know. I have written to komoot and wait for their answers.

Thanks

0 e7andy over 1 year ago

It is probably best to export it as a FIT file. Select Export original to get a FIT file. Then import that FIT file into Komoot.

0 6436130 over 1 year ago in reply to e7andy

I did that but my speed and elevation are wrong when imported in komoot. Is there some parameters to add somewhere ?

0 e7andy over 1 year ago in reply to 6436130

Maybe you paused the activity. Komoot don't take pauses into account when importing.

Also make sure you import it as an activity:

I did a few tests and as long as you don't pause the time and speed works.

The elevation doesn't. Komoot probably calculates the elevation data during the import.

My original MTB activity:

My imported MTB activity:

0 6436130 over 1 year ago in reply to e7andy

I have auto pause on my Garmin gps, would that be why ?

That's still strange because when I finish my ride and send it straight to komoot after saving it on the gps, the correct speed and time is logged even with all the auto pause. I don't understand why it can't be the same after when I do it manually

0 e7andy over 1 year ago in reply to 6436130

Auto pause will stop the activity when you stop so it will cause the time to be different between Garmin and Komoot if you import activities.

I don't know why it works when it is directly sent to Komoot, but that is how it works. Talk to Komoot in how to fix it.

In Strava you will also see different times since it also handles paused time differently than Garmin.

0 6436130 over 1 year ago in reply to e7andy

Thanks for your help

0 6436130 over 1 year ago in reply to e7andy

Thanks for your help