This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Trade-in Scheme

Too bad there's no general forum about all things Garmin. I know there have been few detailed topics about ability to trade-in and that people have been told it wasn't possible.

How can we convince Garmin to have such scheme?

I like upgrading to the tech that I use on a daily basis and helps me me with things I like - hiking, walking etc. But I don't upgrade too much mostly due to environmental concerns. I prefer to keep things until they are really worn out and nobody can fix them anymore.

I would like to try to create a big conversation about this.

Obviously, we can sell our old gear but it's not always possible - it's not guaranteed somebody will buy your item and you just bought a new one - that's still not a cycle (one out one in).

What options do you think Garmin could consider? Having professionals do a proper clean and check-up of the items traded-in, would mean we could buy second hand items but warranted by Garmin. At the moment I do that with cameras - I can't imaging spending 2000€ on a camera but if I like the model, I buy it second hand from a reseller.

What do you think?

0 4411990 over 2 years ago

It all comes down to any company, not just Garmin, making money from the trade-in process.

In this case Garmin would have to refurbish, repair, etc, the device to bring it up to it's original standards.. Would they really want to Warranty it again? Why? Where's the cost benefit to anyone but you? Garmin is in the business of making watches, selling then, then coming out with a new model so you will buy it. When have you ever seen Garmin add a new feature to an existing watch? No, the new feature goes to new watches. that's where the money is, not in reselling used equipment that most of the public would think is outdated.

No more discussion needed from me.

0 e7andy over 2 years ago

How many and which of Garmin's competitors have a trade-in schema? If several of them got it then that might be an argument if that makes Garmin lose market segments, but I doubt that it affects that many customers.

If you got a watch that is still so good that any person wants it then sell it yourself. I believe that you will get more than Garmin would give you in any trade-in process.

The standard watches (like the whole Forerunner series) are still pretty cheap so the question is what the margins are for Garmin. Fixing a trade-in watch will cost Garmin at lot and they can't sell them for much if it is a used Forerunner 935 or 945 for example. Those are old watches now. Garmin will also need to give a warranty for those watches which might cost them even more.