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Benchmark run showing on My Day but not on Garmin Coach

I’ve started the half-marathon training plan yesterday. Did the benchmark run which saved as Benchmark Run but Garmin Coach told me still needed to complete.

Followed various advice on this forum (save run as Training rather than Uncategorised AND reschedule/resync/reschedule /resync AND quit plan and start again). Did the Benchmark run again today. Exactly the same problem. So frustrating as keen to start plan and not keen to do a third benchmark run tomorrow. 

  • Did you really do the scheduled workout, or just have done a run following the hints in Garmin Connect? When following a training plan, and the due workout is not suggested automatically (in this case the Benchmark Workout), then you have to go to the Run Activity menu, select Training » Workouts » 'workout name' » Do Workout. If you did everything correctly, scheduled the plan right, uploaded the workout to your watch, and made the run on the right day, then (normally) the workout is suggested automatically.

  • I’m pretty sure I did the scheduled run. Started my forerunner, it said Today: Benchmark Run. I pressed Do Workout. It buzzed at the appropriate times and automatically saved on Garmin Connect with the title Benchmark Run. 

    so no problems syncing watch with plan. Problem is getting Coach to recognise that I’ve done it. 

  • OK, if it was started after you pressed "Do Workout", and completed it correctly, then indeed it should be recognized as done. Could you share a link to that specific workout (not a screenshot, a weblink is needed to see the data)? It may perhaps reveal the culprit.

  • Trux, thank you for your helpful reply and sorry that I disappeared for a while.  Gave it another go yesterday and it's still not syncing.  I'm not exactly sure what you mean by a link to the specific workout.  This is the link to the home page for the training programme which has the benchmark run on it.  

    Garmin Connect

  • I meant a link to the concerned activity that did not align with the scheduled workout of the coach plan. 

    If you still did not complete the scheduled Benchmark run, reschedule the coach plan (or discard restart it again). Once you scheduled it, press the GPS button, select the Run activity. If the Benchmark run is not suggested, long press the Menu button, select Training » Workouts » 'Benchmark Run' » Do Workout. 

  • Sorry, I don't seem to be making myself clear!  There is no problem with the run being scheduled.  The scheduled run shows up on Garmin Coach as my next workout, it shows up on My Day on Garmin Connect and it shows up straightaway on my watch when I start recording a run.  When I press the button to start a run, Do Workout> automatically comes up and I then start the timer to do the workout.  It saves on Garmin Connect under my activities as a Benchmark Run (without me changing its title) but Garmin Coach does not recognise that I have completed the Benchmark Run and it still shows as my next workout.  I've tried all the fixes suggested elsewhere (saving it as a different activity, quitting the coach program and starting again sycning the watch each time) and nothing works.   

  • OK, I see. In that case, I'd delete the training plan, remove all workouts from the watch, and from the calendar (if something remains there after deleting the plan) and start anew from the scratch. Something had to go wrong since the very beginning. Perhaps you had two instances of a training plan initiated, or started another plan previously, and it was not properly cleaned out.