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Active May Challenge - Count is not working or resetting down to one

e7andy
over 3 years ago

The Active May Challenge is not working as it should. The counter is either not counting the activity or resets the to one or some other incorrect value.

The workaround now is to leave the challenge and join it again. After that the count will be correct.

After you get the badge it should stick.

Garmin will hopefully fix it very soon.

  • 0 over 3 years ago

    Still not working.

    Note that you don't have to leave and join the challenge every day. You only really need to do it after you've completed 20 activities of at least 20 minutes each to get the badge, but it is nice to get the current status once or twice during the month.

  • +1 over 3 years ago

    With one run per day it seems to count fine. Probably there is problem only with multiple activities per day, someone in other thread has wrong count with multiple activities.

  • 0 over 3 years ago in reply to BunBun!

    Yes. That looks like it! Today I'm falling back to three, yesterday to two and day before that to one. Tomorrow we will probably see four as the value.

  • 0 over 3 years ago

    I have to leave after every activity. Does not matter if one a day or more. Leaving and rejoining does not fix the problem but will add all activities that were missed since last leaving. Recording on Vivoactive 3 and 520+ for IOS.

  • 0 over 3 years ago

    Yes, my son and I have the same problem.  We both record running and walking everyday, It was fine today when I looked at my app after running, but then when I did the walk, it took all but 1 day away, 3 down to one.

  • 0 over 3 years ago in reply to Jamaica2Suns

    Similar here, after syncing a new activity (for the third day) the counter reduced in my case to 2.

  • 0 over 3 years ago

    OK, so I can confirm that after completing the 20 of 20 min activities, and repeating the leave/join operation, the badge is awarded, and staying locked even if you touch any of the previous activities (which has always reset the counter to a lower number, before reaching the full 20 count).

  • 0 over 3 years ago in reply to trux

    ... and the badge stays awarded with 20/20 even after doing the next, the 21st, 20 min activity (that was resetting the counter too).

  • 0 over 3 years ago in reply to sdmtbgpx

    Yep, leave/join resets counter. Next day it subracts 1 every time you do an activity.

    Wait... Maybe this badge is coded by the same group that does the hydration widget/app. They don't know their numbers and probably can't even figure how much change they need when buying an item at the store.

    Hey Garmin, this is a disgrace.....

  • +1 over 3 years ago

    All,

    We are looking at reports of this and will update this thread as more information becomes available.