after synchronising my forerunner 645 music it doesnt show the steps and my streak 105 days of reching my steps goal ended.
On my garmin watch you can see that i made the steps and in the app(and on web garmin connect) ist says i didnt made the steps.
on the screenshot it shows the steps between 31 January and 6 feb.
On 1st 2nd and 3rd febuary it says I made 0 steps.
My total steps for this time span are 52,533 steps.
The daily average is 13,133 steps in this time span.
the other 4 days are 10,753 + 0 + 0 + 0 + 13,640 + 14,466 + 13,674 = total of 52,533 steps.
if we calculate the daily average 52,533steps/7days we get a daily average of 7,504 steps.
garmin says I have a daily average og13,133 steps. which is correct because I made these steps, as you can see on my watch.
So garmin is calculating the average with all my steps from this week but on the days alone it says I made 0 steps.
Garmin has somwhere my steps stored but doesn't count them and my daily streak went from 105 down to 3.
This is really disapointing. I tried to upload the data manually and it only says that the file was already uploaded.
I went running on the 1st february and it recorded and uploaded the activtiy connect and I also got the badge "year of the tiger" from february 1st.
So steps from february 1st 2nd and 3rd are missing. Also my sleep, floors, calories but they are all calculated in the average so my data is somewhere uploaded at garmin.
Please help me to get my steps back and my daily streak.
I also only got one garmin account and tried all steps I found here.
best regards and thanks in advance
