Ok....wait till you hear this...
I spent over an hour this morning on a chat with a Garmin Rep. I was trying to get to the bottom of why my rides from the middle of Oct through Dec had not uploaded for Training Status (they were before) but they still populated in the app both indoor and outdoor (and training status just popped up yesterday). Im using a 1030, and a Fenix 6x with the HRM Pro when outdoors. Indoors, watch, HRM all connected to TR through the Wattbike system.
This rep told me the that the VO2 calculations were based on HR (which I already know) and that I have to run my activity on my watch separately from TR indoors or my 1030 outdoors. I kindly explained to her that this method would populate 2 workouts when I only did one, and then all my metrics for the day, week and month would be not only doubled, but inaccurate. She insisted that this was the only way to do it.
I am absolutely baffled that a so-called Garmin representative would even suggest such an idea when they know it only will produce bad data. Personally, Id rather have no data at rather than bad data, but due to the fact that I pay for this equipment and care about my data....Im starting to lose trust in Garmin and its customer service.
Who's got an idea about how to fix this? Im all ears!
