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Problem with sharing train report via link

1197660

When  i open my training via link i havent any content. Only white space. So i have to open browser developer tools and it shows OVERLAY with 100% width/height. When i delete it, content shows.

my train

<div id="overlay" class="privacy-overlay"></div>

position: fixed;
width: 100%;
height: 100%;
top: 0;
left: 0;
background-color: #fff;
z-index: 9999;

UPD:

Report opens normal when i log on. Is it OK? 

  • 0

    Edit: You are right. I see it as well. If I remove the URL parameter it works. When I follow the full link now it works without removing the parameter. Probably something about cookies. 

    Old post:

    Check if any browser extension is interfering. It sounds like you are using "I don't care about cookies" or similar extension. Turn it off for the web site. 

  • 0 in reply to e7andy

    I tried chrome(android), firefox(desktop), and xiaomi mobile browser. The same problem anywhere. In addition mobile and desktop internet accesses are from different providers.

  • 0 in reply to 1197660

    Could it be something with if you are logged in or not? When I clicked the link on my computer when I was logged in it worked right away. When I tried it in an incognito/private window I got the white page. If I started an incognito window and first logged in into Connect and then used your link it worked.

  • 0 in reply to e7andy

    Yes. All cases the same. Behaviour depends on login state.  And i think its incorrect cause i want to share my results to friends but they havent garmin accounts.

  • +1

    Do you have your privacy settings set to "Everyone"?

    Adjusting Privacy Settings in Garmin Connect

    If you do, and you would like further assistance, please respond to the 3 questions below:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?
  • 0 in reply to Garmin-Kevin

    No i have not. It has helped. Now i can review reports without autorization. Thanks.

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