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Another request for fit file fix

Irfan over 4 years ago

Can anyone fix this please

This has been happening so often now with my watch 645

https://www.dropbox.com/s/scoy05pqi43ri98/2021-10-06-18-06-42.fit?dl=0

Thanks

0 Former Member over 4 years ago

solved

0 Irfan over 4 years ago in reply to Former Member

Thanks - is there a way to fully reset all the folders on the watch. like a total reformatting so that it is like a hard factory reset. I tried reset but these issues continue. I feel like the memory itself might be corrupted.

0 seilogramp over 4 years ago in reply to Irfan

Irfan said:
I tried reset but these issues continue.

Just to verify that you've actually done the full factory reset - Menu (hold UP button) > Settings > System > Reset > select "Delete Data and Reset Settings" > Continue > Yes. Watch will restart.

Factory reset at 55 seconds into this video.