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Steps Not Recorded Query

I walked 16km yesterday but there’s a gap so my forerunner 235 only recorded 1491, which is annoying when you’re doing a challenge! I charged it in the morning and it seems to have stopped tracking then. It didn’t record them the whole time I was out then when I got in started recording again. My google fit app says I did 26934.

I have two queries, why did this happen? (So I can prevent it happening in the future) Is there anyway to log these steps so I don’t lose out on them for the challenge? 

Many thanks

  • Was there anything different about your step movement?  At any point was your arm swing altered so that the accelerometer might not register steps correctly? This usually happens if you're pushing or holding something like a lawn mower, baby stroller, trekking poles, or water bottle, etc.

    As for changing the steps data, there is no way for a user to do that. You might be able to get Garmin support to do it for you.