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My run activity wont sync and fit file wont import on computer

Hello,

I have a 20 mile run I dont want to lose. It wont sync to my garmin app on the phone using Bluetooth. When I tried to import it on my computer it says it doesn't recognize the file... but it is a .fit file.

Any suggestions on how to save my run?

Thanks!

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seilogramp over 3 years ago in reply to 3654435 +1 verified

A couple of problems that I fixed using Fit File Repair Tool

This will work - B9P65607-fixed.zip

Nice run!

The Forerunner 35 is susceptible to these types of issues. Here are some suggestions to help minimize…

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0 seilogramp over 3 years ago

Zip then attach the FIT file to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., make the file public, then paste a link to the file in your post.

0 3654435 over 3 years ago in reply to seilogramp

B9P65607.zip

I've attached the zip file

+1 seilogramp over 3 years ago in reply to 3654435

A couple of problems that I fixed using Fit File Repair Tool

This will work - B9P65607-fixed.zip

Nice run!

The Forerunner 35 is susceptible to these types of issues. Here are some suggestions to help minimize the occurrence of corrupt fit files:

After verifying that everything has synced, backup then remove the files in the \GARMIN\ACTIVITY folder on the device’s file system using these directions: Removing Recorded Activities on a Garmin Fitness Device
Avoid excessive button presses such as pausing during your activity. If you need to pause frequently during your run, consider turning on auto pause
Regularly check for firmware updates using Garmin Express
If issues with corrupt files persist, contact Garmin Support

0 3654435 over 3 years ago in reply to seilogramp

Thank you thank you thank you for saving my run! I had a situation with unusual pauses. Dont normally do that and I'll avoid in the future.

0 seilogramp over 3 years ago in reply to 3654435

My understanding is that the F35 also has some issues with long runs. From fixing a lot of fit files on this forum, I estimate over 90% of them are from the F35. If you're a serious runner, you might want to consider a different watch, if you can. Anything in the current Forerunner lineup would be better.

+Former Member