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Intensity Minutes do not work

The Intensity Minutes feature clearly only includes tracked activities and ignores non-tracked (Move IQ) events – although it's supposed count both:

https://support.garmin.com/en-US/?faq=pNU9nnDzzGAHmEavp9rpY8

I've walked 10000+ steps every day (bar one) this week – including long, brisk, continuous walks – but Garmin Connect only counted 5 Intensity Minutes for the whole week. So today I manually started a "Walk" activity, did a regular, leisurely walk and voilà, almost every minute of the activity counted as an intensity minute (although I even stopped a few times). That's not how this feature is supposed to work.

0 puupulk over 3 years ago

So here are today's graphs:

Steps (highlighted part is the recorded walk):

Intensity Minutes (most moderate ones are from the walk, vigorous minutes from a run I did later):

0 puupulk over 3 years ago

And graphs from Wednesday when I didn't manually record any activities but did a long, brisk walk (Move IQ event) with an average cadence of 110+ spm:

Steps:

Sadly 0 Intensity Minutes:

0 puupulk over 3 years ago

This isn't a one-off. I checked and I've never gained Intensity Minutes for Move IQ events, although many of them have been as long and intense as recorded activities.

Side question: does anyone from Garmin actually read this forum? Should I report bugs somewhere else?

0 puupulk over 3 years ago

Forgot to mention: the device is Forerunner 55.

0 e7andy over 3 years ago in reply to puupulk

What is the setting for intensity minutes? Automatic or heart rate zones? Try a different setting and see if that helps.

0 puupulk over 3 years ago in reply to e7andy

I was unable to find such a setting on my device and in the Garmin Connect web/app. Not mentioned in the user manual either. Most likely this isn't available for the Forerunner 55.

I did find I had no Resting HR set under 'User Profile' -> 'Heart Rate' ('Auto Detect' was off – turned it on now). But that still doesn't explain why I haven't earned any Intensity Minutes based on step frequency/cadence.

0 e7andy over 3 years ago in reply to puupulk

It is on the same page as where you change the goal for intensity minutes. So if you changed the goal you will see the settings. You have to click on the goal to get to the settings page.

0 puupulk over 3 years ago in reply to e7andy

Still not seeing it. :( I'm only able to change the weekly goal, no other settings. After clicking 'Save', the modal window closes and I'm back to the previous view.

Web:

Mobile:

Thanks for the suggestion though!

0 e7andy over 3 years ago in reply to puupulk

Ok. You can set the goal in other places. Go to the watch settings and check the settings.

Can also be set in the app.

Watch settings->Activity Tracking->Weekly Intensity Minutes

0 puupulk over 3 years ago in reply to e7andy

I do not have this option ('based on' field). I think it depends on the watch model.