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swim pace not shown in activity list in Garmin Connect Web

My swimming pace is not shown in activity list in Garmin Connect Web (Safari, MacOS) since Aug 12 2021.

The swim time and length are indicated correctly, but 0:00 is displayed instead of swim pace (see the image below). Before Aug. 11 the pace is shown fine. The swim pace is also correctly shown in Garmin Connect Web when I enter the activity details, the error is present only in the total activity list. The watch (Fenix 6) and the iOS app show swim pace correctly everywhere.

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r0bbi3 over 3 years ago +1

I have seen the same, I have used my Garmin Swim 2, Vivoactive 3 and Vivoactive 3 Music to rule out a watch issue and they all have the same average pace as zero since August 12th 2021.

The average pace…

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0 r0bbi3 over 3 years ago

I have seen the same, I have used my Garmin Swim 2, Vivoactive 3 and Vivoactive 3 Music to rule out a watch issue and they all have the same average pace as zero since August 12th 2021.

The average pace shows on the watches and also gets transferred to Strava correctly.

0 BunBun! over 3 years ago

Yes, for some reason, some values inside JSON for summary activities listings are null.

Earlier known missing value is: maxTemperature: null

and currently there is also: movingDuration: null - but nullification of this value starts from 11.08.

Opening some activity will show all data, as it's loaded from other file where all values are present.

0 FSCP over 3 years ago

Same here... been happening for about a week for me since I came back to swimming, and only affecting my new activities. My previous swims from last year are unaffected - they still show the correct paces.

What's interesting is that they do show up correctly on the Connect app on my iPhone when I check the daily activities, so the data is there. It's just Garming Connect Web that isn't displaying.

0 khoock over 3 years ago

Ditto here. Since 11 August, and on in the All Activity page

0 kevmeistro over 3 years ago

Yes, since Aug 12, I have the exact some issue with the 0:00 average swim pace in the Activity Report in Garmin Connect Web but is displayed correctly on the phone app (Android).

0 ccsalway over 3 years ago

Same for me also :)

0 MagicFingerXXL over 3 years ago

same for me

0 sambiondo over 3 years ago

Me too! August 11th...

0 kevmeistro over 3 years ago

Looks like the swimming average pace is showing the correct values again (no more 0:00)!

0 underoaking over 3 years ago in reply to kevmeistro

Thanks, same with me. Seems the issue is now fixed!