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Problem using Tack App and my Garmin Watch at the same time

Why, when I use the Tack device (via Tack App) and my Garmin Watch at the same time, The Garmin Connect add both activities as they were 2 instead of 1 ????

0 e7andy over 3 years ago

The Tacx app logs one activity and your watch one. No need to log with your watch.

0 mducasse over 3 years ago in reply to e7andy

the point is that the watch gives you more data like; Training Effect (aerobic/anaerobic), Heart Rate, Balance, etc.

0 e7andy over 3 years ago in reply to mducasse

I haven't used the app since my Tacx trainer is too old and dumb so I can't do any tests.

It is really bad if the app can't log at least the same data as any other Garmin device.

I guess Garmin hasn't yet implemented everything into the Taxc app. It takes time to implement new functionality. Taxc and Firstbeat Analytics are rather new company acquisitions for Garmin. Taxc in 2019 and Firstbeat Analytics in 2020.

You should get heart rate data in Tacx if you pair the heart rate monitor with the trainer.

0 mducasse over 3 years ago in reply to e7andy

Thank you for your advise, I will try to do that.

0 Bart V over 3 years ago

I have the same problem, and have been unable to pair my Garmin watch with the Tacx trainer (I would be interested to hear from anyone who was able to do that). Therefore, I record both activities, and merge the tcx files afterwards, then upload the merged file.

Overall, Garmin support for Tacx equipment has not been great...

0 Former Member over 3 years ago

solved

0 Bart V over 3 years ago in reply to Former Member

The whole point is that the watch will log different data (heart rate) than the trainer app, and we would like to have that combined into one file.

0 e7andy over 3 years ago in reply to Bart V

Why different heart rate when the same source is used?

0 Bart V over 3 years ago in reply to e7andy

Sorry for mixing up threads here... But the point is that the watch will record heart rate data, the trainer app will not. And the watch will not record other type of data that the app will.

0 mducasse over 3 years ago in reply to Bart V

this is exactly the point. I am using the Tacx Neo 2t and the D2/Delta Watch and the Trainer App does not recognize the Heart Rate monitor (watch) even thought I put the watch Hear Rate in broadcasting mode.

I also tried a Chest Heart Rate monitor with Ant+ technology from Garmin and the Trainer do not see it. I am believing that the Tacx Trainer App need an urgent update