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Malformed Zwift file

I have a malformed file after my Zwift session this morning. I’ve tried a repair tool but to no avail, so I can’t load to Garmin Connect or Strava. Frustrating as I’m also close to the Tron bike so all climbing counts.Can you help please?

0 seilogramp over 3 years ago

Please attach the associated fit file here so we can try to help.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., then share a link to the file in your post.

0 Michael Scaum5592 over 3 years ago

Hi please see the link

aeroservicesglobal-my.sharepoint.com/.../EXOfskJVP8FGrWSFJLFG6dMBBHjUa1Ha-5c8SeCERK5H1w

0 seilogramp over 3 years ago in reply to Michael Scaum5592

Not seeing much there. Maybe Former Member can assist.

0 Michael Scaum5592 over 3 years ago

Is that there’s not a lot wrong or no info there?

0 seilogramp over 3 years ago in reply to Michael Scaum5592

No info. Only 1 kB which is very small for any ride.

0 Michael Scaum5592 over 3 years ago

Oh ️

0 seilogramp over 3 years ago in reply to Michael Scaum5592

What were the circumstances that caused this? Anything unusual?

0 Michael Scaum5592 over 3 years ago

No nothing different, asked me at the end of the ride if I wanted to save and said yes as usual. Normally pings straight away to say in Garmin and Strava, but nothing. Showing on Zwift.com and the companion app albeit no stats other than time, metres, etc. No internet outage either

0 Michael Scaum5592 over 3 years ago

its straight from Zwift, it usually syncs straight to Garmin and then upwards to Strava. My usual training outdoors is via Edge 520.

0 Michael Scaum5592 over 3 years ago

Sorry, I run it on an iPad Pro. I don’t know how it works either. It’s a program downloaded onto the iPad, links into my wahoo equipment. I cycle, the wahoo is adjusted as I ride depending on the terrain. There is a splash page that you have an activity log and fit files associated with your ride. I’m no way IT intelligent. Seems like I’m causing some problems, so maybe it’s best to leave it and I thank you ever so for all your help. I’m riding again today so hopefully it will pick me up and finish correctly.

thanks guys

Michael