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Duplicated activities

hoshisato
over 3 years ago

Since late this week, my activities keep on duplicating. The 2 rides I did yesterday were first 4 rides but are now 6 rides. What's going on? I have used this device for about a year, only started getting problematical this week, did you change anything? 

Device is a Garmin Edge 520 Plus and I sync via my Android phone. Looks like every time I sync, I have more rides. Nice to 'earn' my badges and meet my challenges, not good really and completely unnecessary, IMO. Lots of people seems to have this issue, please fix this bug Garmin. How difficult is it to spot a duplicate, really! 

 

  • 0 over 3 years ago in reply to seilogramp
    seilogramp said:
    , we might be able to dig a little deeper.

    Is there already a result of the digging? Do the duplicates affect the health metrics? If the duplicates are simply deleted afterwards, I'm not sure whether the health metrics (TL, VO2max,...) are also corrected.

  • 0 over 3 years ago in reply to subra
    subra said:
    Is there already a result of the digging?

    Yes, posted above with some follow-up questions for the OP. Are you still having this issue?

  • 0 over 3 years ago in reply to seilogramp
    seilogramp said:
    Yes, posted above with some follow-up questions for the OP. I assume you're having this issue now?

    Sorry, I can't find the results of the digging, i.e. what's the cause of the duplicate activities?

    I just noticed that on July 30, 2021, an activity was subsequently duplicated between beginning of August and beginning of September. The duplicated activity has exactly the same data as the original activity (same time, same distance, same other metrics, ...). There ism't any difference.

    So it is obvious that the problem comes from Garmin Connect, not from a device or the activity.

  • 0 over 3 years ago in reply to subra
    subra said:
    Sorry, I can't find the results of the digging, i.e. what's the cause of the duplicate activities?

    I needed more information. Was requesting that the OP zip and upload the original and the duplicates the next time it happens. If you're having this now, could you do the same? Thanks.