This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is the store supposed to work like this?

I've just got a new Venu so I'm excited to see what apps are available and to choose a watchface that I like. Excitement is immediately shot down by the shoddy store. Why is it ok to produce something this poor?

If I click on watch faces, I'm told I'm on page 1 of 43, yet there are only 4 pages of watch faces. Is it broken? Are there more watch faces I'm not seeing? Or is it just poor design? The same principle applies in the other categories.

How come there aren't any filters? Such as filter on digital or analog watch faces? etc etc

You might be able to tell that this sort of dreadful user experience really bugs me

Nick

Top Replies

mcinner1 over 4 years ago +1

What I just did:
opened IQ Store (website)
searched for:
“Digital watchface“ ... 2001 results (67 pages)
“analog watchface“ ... 1800 results (60 pages)
flowstate over 4 years ago +1

Yep, this was reported months ago:

https://forums.garmin.com/developer/connect-iq/f/discussion/254988/problem-with-connect-iq-store-chrome-edge---empty-pages-after-page-4?pifragment-702=1#1217026

I feel…

All Replies

0 mcinner1 over 4 years ago

What I just did:
opened IQ Store (website)
searched for:
“Digital watchface“ ... 2001 results (67 pages)
“analog watchface“ ... 1800 results (60 pages)

0 8763394 over 4 years ago in reply to mcinner1

I search for 'analog watchface' - I got 219 results over 8 pages. At least this time it included 8 pages of actual results, but it also included digital watches. Appalling still. I'm no Apple fanboy, but at least they look at the entire customer experience.

0 10110011 over 4 years ago in reply to 8763394

8763394 said:
I search for 'analog watchface' - I got 219 results over 8 pages.

I got the same as mcinner1. Along with more filtering options.

It's not appalling, but it could be better.

0 flowstate over 4 years ago

Yep, this was reported months ago:

https://forums.garmin.com/developer/connect-iq/f/discussion/254988/problem-with-connect-iq-store-chrome-edge---empty-pages-after-page-4?pifragment-702=1#1217026

I feel like Garmin doesn't have the resources to address all of these issues....

But you could always try contacting Garmin at [email protected] and letting them know.

0 8763394 over 4 years ago in reply to flowstate

Thanks for this - make interesting reading. Garmin either don't have the resources or aren't prioritising the user experience with regard to app discovery. That's assuming that there's anyone in the organisation who realises that it matters at all and who has the authority to do something about it.