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Complete history gone in garmin connect

Beste, ik heb me op 17/4/2021 ingelogd zowel op de Garmin Connect app (smartphone, iPhone) als online Connect. In beiden is mijn volledige historiek weg sinds 17/4. Enkel mijn ritten sinds 18/4 zie ik nog staan. Op mijn Garmin Edge 1000 toestel staan wel nog al mijn ritten. Kunnen jullie me aub helpen om mijn volledige historiek terug te krijgen? Alvast bedankt voor jullie antwoord.

0 seilogramp over 3 years ago

See this post. Possibly item #3 is your issue: Troubleshooting guide for (some) data missing after syncing

0 ncos over 3 years ago in reply to seilogramp

I tried that already, it does not change anything unfortunately

0 seilogramp over 3 years ago in reply to ncos

If this is not your issue - Data is Missing from My Garmin Account After Syncing, contact your local Garmin Support team - https://support.garmin.com Phone call would be best.

0 ncos over 3 years ago in reply to seilogramp

I did that but no solution yet .. I hope someone at Garmin can help to retrieve my history