Why am I being asked for cookie preferences EVERY SINGLE SESSION now?

alexeames over 2 years ago

It's REALLY REALLY annoying. Can't you SAVE them?

10th May 2021 Update to add. This issue seems to have been fixed now.

Top Replies

JohnHarald 6 months ago +8

I opened Chrome Developer Tools (press F12) and in Application tab > Storage > Cookies right-click "connect.garmin.com" and Clear. After new login the annoying cookie preference dialog was…
oBuTTuSo over 1 year ago in reply to Phil-tri2 +4

This annoying crap is back again since some days ago... Garmin please fix!
10110011 over 2 years ago in reply to Baron +3

It is not likely that you'll get a response here, as this is more of a user-to-user forum. See sdmtbgpx's response above. This seems to be based on your country setting (at the moment). If that is not…

All Replies

0 2271429 over 2 years ago

For both this forum and Garmin Connect Web I only got this once after clearing cache & cookies from edge and chrome. Do you perhaps have the setting "clear browsing data on close" turned on?

0 tmk2 over 2 years ago

I experience the same issue since today (until yesterday everything was ok).

0 alexeames over 2 years ago in reply to 2271429

It only started happening yesterday. I've been using Garmin Connect website multiple times daily for 3 years.

"clear browsing data on close" is not turned on as far as I know, but I haven't closed the browser or the Garmin Connect tab since it started occurring

0 sdmtbgpx over 2 years ago in reply to alexeames

Same here, started after yesterday's activity. Every session I get asked about cookie preferences, Firefox and Chrome. Also my activity was duplicated, and even though I deleted the duplicate one amounts in challenges still show as if the duplicate was there. It makes the challenges easier but this month's ones are not hard. I have had duplicates before (a feature that comes and goes) but the cookies is a first.

0 sdmtbgpx over 2 years ago

Well I'll be damned...my country setting was Japan (for the IWD badge) but having just reset it back to the UK (where I am based) the cookie preferences have disappeared. All seems back to normal, hmm.

0 Baron over 2 years ago

Well, now on my side I get this question about accepting cookies each time I click on the page on https://apps.garmin.com and for each session on https://connect.garmin.com

The other point that I find annoying is that we don't have an answer from Garmin about a statement or how to avoid this.... So known issue that should be corrected soon? Or impossible to reproduce by the web developper??? What is the status on the Garmin side?

0 10110011 over 2 years ago in reply to Baron

It is not likely that you'll get a response here, as this is more of a user-to-user forum. See sdmtbgpx's response above. This seems to be based on your country setting (at the moment). If that is not your case, then open a support ticket with Garmin Support.

0 francescosaraceno over 2 years ago

I keep having the same problem. I do not understand, I never changed my location

0 Phil-tri2 over 2 years ago

I am still getting this problem with Garmin Connect. Asking for cookies every time I log in. very frustrating

0 oBuTTuSo over 1 year ago in reply to Phil-tri2

This annoying crap is back again since some days ago... Garmin please fix!